About Us

Instrument Response is an independently owned company based in the North West of England UK, specialising in the supply, service and maintenance of instrumentation. We are one of the UK's premier internet sites for the on line supply of process control and automation instrumentation.

Established in 2005 our fully trained staff has more than 50 years experience in a broad range of control and measurement instrumentation applications. At Instrument Response Ltd. we believe in personal contact, we offer a very swift, reliable, efficient and cost-effective service.

We are constantly reviewing customer comments and suggestions to explore ways to improve our service. New ideas create positive changes and stimulate the workforce& we have enlisted the help of senior personnel whose knowledge and drive will support this vision.

We encourage our enthusiastic workforce with their open minded approach, flexibility and clear drive to have mutual goals, share problems and support each other. By providing a pleasant atmosphere we nurture a team that works closely together to deal efficiently and effectively to support our customers.

We operate in diverse industry sectors offering a range of experience within each sector from basic instrument support through to complex engineering solutions. Our 'open book' policy is available to our clients, on request, where we will present copies of pricing policies, external company audits, client testimonials and certificates of accreditation to demonstrate that we are a genuine, well run and established company.

We are committed to train the workforce to the highest standards required allowing each member of staff to convey our professional image. In return we expect all staff to present a positive attitude and accept an air of accountability to demonstrate that they are proud to work for Instrument Response.

We have a good communications network that ensures staff receives a clear and consistent understanding of the business. The Directors fully appreciate the value of commitment and contribution the staff make to the business. We recognise the importance of teamwork and we will continue our successful team building events; success comes from a culture where the staff pride themselves on being the best.