Instrument Response Ltd takes your privacy very seriously
We are Instrument Response Limited and our registered address is; Charlotte House, 10 Charlotte Street, Manchester M1 4EX, United Kingdom. Instrument Response Ltd takes the privacy of
its customer's data very seriously.
The statement below covers the site www.instrumentresponse.com and www.IRgroupservices.com
Please read the following policy to understand how we will treat your personal data when you use our site. If this policy changes then we will let you know via our homepage but we
assure you that we only use your data as specified here and for our legitimate business reasons.
When do we collect data?
We can collect data on you from a variety of different sources.
When you take a quote or purchase products or services from the site;
- When you become a subscriber;
- When you speak to our customer services personnel;
- Via explicit data capture measures, for example by entering competitions and completing surveys;
In any of the above cases the data we collect could be personal or company data.
What do we do with your personal information?
When you buy anything via the site, we may need to collect information about you to process the transaction, fulfil your order and provide you with the service you expect. This
information may include but is not limited to, details such as your name, your address and your email address.
Unless we have your express consent we will only disclose personal data to third parties if this is required for the purpose of completing your transaction with us. This is of course
subject to the proviso that we may disclose your data to certain permitted third parties, such as members of our own group, our own professional advisers who are bound by
confidentiality codes, credit card transaction companies to help process and administer any purchase that you make and we are legally obliged to disclose your data.
Instrument Response Ltd retains and uses your personal information to provide you with the best online e-commerce experience by providing you with a personalised service and to give
you details of offers which we think will be of interest to you. We may also use the information to process any transactions you undertake with us and for internal administration and
We will never sell, rent or trade your personal information to third parties for marketing purposes.
In the UK we operate in accordance with applicable data protection legislation.
Instrument Response Ltd conforms to the requirements of the Data Protection Act, 1998.
By disclosing your personal information to us using this website or over the telephone, you consent to the collection, storage and processing of your personal information by
contact details will be displayed.
To change your e-mail address details send an e-mail with your correct details to: email@example.com If you need to Modify or Change your personal details after you have
made a purchase on the site please e-mail us at firstname.lastname@example.org as soon as possible.
If you have any questions or concerns about the information we hold about you, you can also email us at email@example.com or alternatively call us on: 08707 564232